ONEDIAMONDBAR Refund Policy

Welcome to the refund policy of ONEDIAMONDBAR. We strive to ensure our customers are satisfied with their purchases. Please review our refund policy below:

Eligibility for Refunds

• Refunds are available within 30 days of purchase.
• Items must be unused and in the same condition that you received them.
• Original receipt or proof of purchase is required for a refund.

Non-Refundable Items

Several types of goods are exempt from being returned, including perishable goods, custom orders, and gift cards.

Refund Process

1. Contact our support team at [email protected] to initiate a refund.
2. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
3. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all this and you still have not received your refund yet, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] for further instructions.

For further assistance, please contact our customer service team. Thank you for shopping with ONEDIAMONDBAR!